As you may know, AscendantFX is headquartered in Toronto, Ontario, Canada. Yesterday, the Ontario government announced the mandatory closure of all non-essential businesses in the province before 11:59 PM tonight (Tuesday, March 24th).
As a payments provider, AscendantFX is considered an "essential" service, and therefore is not required to close. However, we have decided to move all operations to remote/work-from-home structure for the foreseeable future.
This may require us to change certain procedures slightly, but we are currently operating with all services as normal and intend to continue to provide normal service levels to our clients.
You can still reach your account managers directly via email or phone as usual, or use the emails and numbers below:
Please continue to monitor the Canadian federal government website for the latest updates.
On behalf of everyone at AscendantFX, we wish you health and peace during this time. We're in this together!