When Days Sales Outstanding (DSO) starts to climb, slow-paying customers may seem like the obvious cause. But for many finance teams, the issue isn’t when the payment is received. It’s how quickly that payment is matched and applied to the correct invoice. Disconnected remittance information and manual cash application can leave payments sitting unapplied, keeping invoices open longer and contributing to higher DSO.
This blog is designed for CFOs, finance leaders, accounts receivable teams, and other finance professionals looking to improve cash application, reduce unapplied cash, and better understand what may be driving DSO.
Read the full FTNI blog to learn how to identify whether your DSO challenges are tied to customer payment behaviour or internal processing delays. Explore practical ways to assess your current process and how automated remittance capture, rules-based payment matching, exception management, and ERP integration can help improve cash application and reduce DSO.